Most owners don't know why their dog itches
See the numbers
Search interest (Google Trends, US, 12-month avg): "dog yeast infection" 62 · "dog licking paws" 53 · "probiotics for dogs" 51 · PetLab brand searches near 0.
Awareness: mostly problem aware. Few owners search the brand, so brand-first ads would talk to almost nobody.
The angle: owners treat the skin, but the brand argues the itch is often linked to the gut. That's why creams and food swaps only help for a while.